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Guest Bloggers wanted! Evolving Interactive is now accepting guest blog posts. To submit your post, check out our new resource for guest bloggers. It has suggested topics, posting guidelines, and instructions on how to get your story posted as quickly as possible.

In return, Evolving Interactive will link directly to your site or your blog on every post that you submit, as well as promoting it. So head to the Guest Blogger page and get started on your post today.

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Google has been making (its own) news over the past two weeks, but it’s all been good news. Google is calling more attention to the efforts it has put in to streamlining the local search experience from the business owner perspective. While Google has always been the leader of local search, it has been no secret that many in the SEO industry, as well as business owners, have had more than their share of frustrations trying to optimize and manage their local profiles. Now, it would seem those times are a-changin’.

First Google announced that it was introducing a new support feature for its Google Places page. For place page owners and operators, this new help system provides a walk-through of possible errors that could be wrong with your listing. The checklist will help owners troubleshoot. For the more experienced local optimization types out there, there will also be the ability to send a note to a Google Analyst who will respond to the issue. Other search engines like Bing and Yahoo have had service support in place already; though neither have the volume of searches that Google sees.

Next, Google unveiled another new feature that will pre-emptively help Place page users. Google will now send an email that will notify of changes being made to the listing by outside sources. Google has always used valuable data providers like Yelp or Insider Pages to gather information about a business, as well as feedback or changes provided by any Google user on the local pages themselves. Now, when impending changes will alter a listing, a business owner will receive an email explaining the impending changes. Google says this is to keep business owners from having to log in to places every time there is an update, in an effort to keep the most recent and relevant information at the pages forefront. Business owners will still have the opportunity to log-in and manually override these changes with the edit option.

These changes come at the end of a long summer of Google Places in the spotlight for the wrong reasons. As Google tried to promote a new feature regarding businesses open or closed statuses, the story that actually got called into question was how easy it was to report a listing closed. With no support at the time, business owners would have to check in often with their listing to learn if a disgruntled or misinformed customer or competitor took it upon themselves to close their business (on the Places page). After a stunt by a local expert, Google addressed the flaws. But with these new support systems in place, these flaws should be much fewer.

With all of the changes happening to the local world lately, Google may be protecting its position as the leader with these support features. Google has never ignored its users; it simply just doesn’t have the manpower to handle every request that is asked of local support. The real hard pill to swallow was that it seemed as though it was ignoring users helpless against never ending “pending review

What a week. In this digital age, the ripple from a wave extends a long way, across many industries. Apple’s co-founder and figurehead, Steve Jobs, passed away this week at 56 years old. A wide range of people at the tops of several industries have made a point to tip their hat to Steve Jobs and his brilliant impact on the world and all of our lives. He has created a legacy with limitless potential, that we will be reminded of with each new product and service that Apple introduces.

In a fitting manner, Apple released the I-Phone 4S this week, with a new technology that many believe will be a major game changer in the industry. This new technology is called Siri, a personal assistant application that reacts to voice commands and questions. While demonstrating the new phone’s exciting addition, Apple’s software VP Scott Forstall asked Siri matter-of-factly “Will I need a raincoat today?

One of my neighbors is starting his own business, and as such, a new website. He asked me earlier today if he should bother putting a blog on his site, as he’s seen on his competitors and other sites across the web.

The short answer is yes.

The long answer is as follows.

There are several great reasons to have a blog on your company’s website, no matter what stage of business you are in. One of my major rules in SEO is that while your site should be optimized for the search engines, it should be geared towards your potential customers. Your blog puts you in a great position to do both.

Blog For Your Customers:

Having a blog and updating it frequently with stories and anecdotes relevant to your industry tells potential customers that you are an expert. If they are using a search engine to find you, they have other options. You want to stand out from this crowd. Your blog doesn’t (and shouldn’t) just have to be stories about your specific business, though it is great to throw up a few self-promotional posts about a deal, product or service every few posts. You can also write about what is trending in your industry, and how that affects your business and your customers.

This is also a good opportunity for you to expand your brand. If you can write a few posts that are very informative, charming, funny, witty, etc. your readers will put you in front of other readers, who become followers, who could become customers. Your blog can and should easily tie in to the other social media you are running for your site (you are right?). When you have a new blog post, tweet it, share it, plus it; and invite your followers to do the same. Maybe offer a few prizes or discounts to followers who help get you out there. The more people you can attract to your blog, the more people you attract to your site where people can learn about who you are and what you do well.

Blog For Search Engines:

Again, you should write posts targeting your customers. They are the ones that will be hitting up your shopping cart and calling about services, not Google. However, you still need to make sure you are optimizing your blog for search engines. This means using this valuable space for keyword rich content. Since you’re already writing about your industry, it isn’t hard to relate it directly to your business and a specific keyword you want the search engines to notice.

Next, your site can be developed so the blog posts count for additional pages. It helps your site to have extra inner pages indexed by the search engines, especially if they are rich in valuable content. And while your blog should be a separate page on your site, it will help to have the most recent post on your homepage (and just your homepage). This ensures that your homepage is getting fresh new content every few days or so, which will make the search bots want to crawl your site more. And having the new post on your site will draw your readers to your home page to check up on the latest. This will build your site’s value in the eyes of the Google bots.

In the end, the long answer arrives at the same point. Yes, it is very valuable for your site to feature a keyword rich blog that happens to tell your customer what they want to know. You don’t have to post every day, but don’t wait too long before you write a new one either. You want your customers to come to your site often and like what they see.

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I guess it’s a good thing for the industry that the letters S-E-O are seeing an influx in news articles, especially in heavy hitters like the New York Times. In the last few months, I can remember reading several articles about the dark side of our otherwise under-the-radar industry. There was the article about the terribly negative reviews benefiting a sunglasses salesman / customer service pariah. Then there are the articles about link schemes that put the big businesses at the top of every search result, until they got caught.

I guess it’s a better thing that Google also reads these articles, because that seems to be the only time white hat SEO’s see results they’ve been clamoring for.  The most recent article was again posted by The Times, and brought to light Google’s shortcomings in their local search section, a section Google has been actually been placing more value on in recent months. In an effort to keep listings as up to date as possible, Google allows searchers to request that a business’ status be updated to “reported to be closed

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